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  HP Deskjet Printers - Printed Colors Do Not Match Screen Colors

Affected Products and Operating Systems 
The information in this document applies to the following printers

630c
 632c
 640c
 640u
 642c
 648c

656c
 810c
 812c
 815c
 825c
 830c

832c
 840c
 841c
 842c
 843c
 845c

880c
 882c
 895c
 920c
 930c
 932c

934c
 935c
 940c
 950c
 952c
 955c

957c
 959c
 960c
 970c
 980c
 990c

Printed colors don't match the colors on the screen 
Your printer and monitor represent color differently. The colors will never match exactly. However, if your printed colors do not match your colors on your screen at all, try the following solutions.

Verify that your computer is using the appropriate driver

  1. In the software program you are using to print, click the File menu.
  2. Select Print.
  3. In the Print dialog box, check to see if the name of the HP printer you are using is in the Name box.
  4. If it is not, click the arrowhead at the right side of the box.
  5. In the list that pops up, click on the name of your HP printer.
  6. Click OK.
  7. Try printing.
  8. If the colors still do not match, close the program that you are using to print and try the next solution.

Adjust printer settings

  1. In the bottom left corner of your screen, click the Start button.
  2. Select Settings.
  3. Select Printers.
  4. Move your mouse pointer to the icon (picture) of your printer.
  5. Click the right mouse button.
  6. In the menu that pops up, use the left mouse button to click Properties.
  7. In the Properties dialog box, click the Details tab.
  8. Look for the text Print using the following driver.
  9. Under Print using the following driver, check if the name of your printer is listed.
  10. Click the Color or Color Management tab.
  11. Click Automatic if it is not already selected.
  12. Click the Setup tab. If you do not see a Setup tab, click the Device Options tab. If you do not see a Device Options tab, click the Details tab, and then click the Setup button.
  13. Locate the text Print Quality.
  14. For Print Quality, choose Best or Presentation.

NOTE: Best or Presentation produce the highest print quality for all paper and film types, but your printer may print slower as a result.
 

  1. Look for the text Paper Type, Media, or Media Choice. If you do not see any of these options, click the Paper tab.
  2. Click in the box under Paper Type, Media, or Media Choice.
  3. In the list that pops up, choose the type of paper or film you are using.
  4. If you are using HP paper, film, or other media, make sure to choose the HP entry for that media if the choice is available.
  5. Under Photo Paper printing, choose PhotoREt.
  6. PhotoREt is available only if you have chosen HP brand paper under Paper Type. If you don't have a PhotoREt option, look for the text ICM. If you see ICM, click in its checkbox to add a checkmark, and click OK.
  7. If you see a tab called Advanced, look for text Saturation, Brightness, and Color Tone.
  8. Move the sliders next to Saturation, Brightness, and Color Tone to adjust these settings. If you cannot find these settings, click the Graphics tab and then click the Color button. Choose the options that match the type of document you are printing.
  9. Click OK.
  10. To close the Printers window, click the X in the top right corner of the window.
  11. Open the program that you were using to print.
  12. Try printing.
  13. If the colors on your printout are still incorrect, try the next solution.

Install the most current driver

  1. If you have a parallel printer, click here to find and install the most recent parallel printer driver for your printer.
  2. If you have a USB printer, click here to find and install the most recent USB printer driver for your printer.
  3. After you have installed the new printer driver, try printing.
     

 

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