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 Questions about your Order?

Has my order shipped?
All orders we receive by 2:00 pm Pacific Time each business day are shipped the same day. Orders received after 2:00pm are shipped the following business day. 
We do not ship orders on Saturday, Sunday or Holidays.

How do I track my order?
 
Detailed tracking information is not available for orders being shipped via US Mail.
If you requested to have your order shipped by UPS Ground, 3-Day Air, 2-Day Air, or Next Day Air, you will receive a tracking number by email within 24 hours after your order has shipped.
If you have not received your tracking number, or you have misplaced it, send an email requesting your tracking information with the following details to ups@inkjets.com

1.Your full name
2. Your original order number
3. The date you placed the order

We will resend your tracking information.

How do I cancel an order/item?
We work hard to process and ship your order quickly.
We keep large quantities of popular products in our warehouse to fill your order fast.
Most orders are processed within 1 hour after you place the order. You may cancel your order or any item on your order within this first hour providing it hasn't entered the shipping process before we receive your request.

To cancel or modify an order contact
Customer Service at 1-888-679-9416
Please provide your order number when you call. 

It is impossible to change or cancel an order once it has been processed.  The product may be on its way to you by the time we receive a cancellation request.
If you don't want an order, refer to our return/exchange policy to find out how to return or exchange merchandise.

If you need additional assistance, visit our help page or e-mail us.

 

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Inkjets.com ~  101 S. Rainbow Blvd #15 ~ Las Vegas, Nevada 89145
Toll Free 1-888-679-9416

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