Privacy Policy
Our Commitment to Your Privacy
At Inkjets, we hold your privacy in the highest regard. This Privacy Policy (the "Policy") details the approach Inkjets ("we," "us," "our," or "Inkjets") takes in managing your personal information across our website (https://www.inkjets.com/), applications, and various services (collectively referred to as the "Website"). By accessing and using the Website, you are actively agreeing to our methods of collecting, storing, using, and sharing your personal information, all of which are comprehensively described in this Policy.
Registration Information
We ask for basic personal information when you create an account. Apart from asking for your First and Last Name, we ask you to supply an email address and a valid password.
Payment Information
When you purchase products from us, we collect your full name, your shipping and billing address, your phone number and your credit card, bank or PayPal information.
We use your personal information and address to fulfill your order. We do not process or store your credit card or PayPal information, but our third-party payment processors do.
Transactional Information
Whenever you purchase products from us, we collect information about your transactions such as the date and time of purchase, the products you purchased and the amount charged.
We use this information primarily for business analytics and, in some instances, to segment and personalize the marketing emails we send. Please note that receiving marketing emails from us is entirely optional and is something you can opt-out from at any time by sending us an email or clicking on the “Unsubscribe” link included on all marketing emails.
Usage Information
Our site uses third party tracking technologies to function properly. These technologies capture information about how you use our site including:
Browser and device data, such as IP address, device type, operating system and internet browser, screen resolution, operating system name and version, language, plug-ins and add-ons.
Usage data such as time spent on the site, pages visited, links clicked and the sites that referred you to ours are similarly captured.
We may receive information related to your online activity on other sites and apps across your devices from third party advertising partners like Google and Facebook. The information we receive from these partners does not include personally-identifiable information nor do they contain details on your browsing history outside our site. They are used exclusively for the purpose of being able to serve more relevant advertising to our website and to measure the efficiency of our advertising campaigns.
You can control the way Facebook and Google uses your data to serve advertising to you via the links below:
We use Google Analytics on our site to help us analyze how users interact with the site and diagnose potential technical issues.
How we use cookies
Cookies are small files stored on your browser or device which can be in the form of a.) session cookies (cookies which expire once you exit your browser) or persistent cookies (which stay on your browser for a predefined period of time or until you delete them). These cookies contain information related to your website preferences and browsing history. These cookies help us identify you as you interact with our site.
Cookies may be placed by the site you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we use first-party cookies to keep you logged in to our site or to conveniently remember the contents of your shopping cart for when you return. We also integrate third-party analytics cookies like Google Analytics and MixPanel onto our websites to help us understand how you are using our site. We use this data to make informed decisions on how to make our site better.
We also use other technologies that work similar to cookies. For instance, we use tags to collect information about your browser or device and these tags can set cookies.
We use cookies for a multitude of reasons, like collecting data to improve your experience on our site and to gain visibility in regards to which products and content are the most popular.
The cookies, in general, will fall into one or more of the following categories:
| Category | How We Use These Cookies |
|---|---|
| Essential |
These cookies are critical for our sites to function properly. Some of the site’s functionality like keeping you logged in to your account or retaining the contents of your shopping cart rely on these cookies and may not work if disabled. |
| Security |
We use these cookies to help track and mitigate potential security risks. |
| Preferences |
We use these cookies to retain information about your settings and preferences, such as language and location, when you use our Services. |
| Analytics |
We use these cookies to better understand how you interact with our site and its content. We also use this data for business analytics like determining what our most popular products are. |
| Advertising |
We and our advertising partners use these cookies to display more relevant advertisements to visitors of our site and to track the efficiency and effectiveness of our advertising campaigns both on our site and on other sites. We partner with the following platforms who individually provide facilities that allow you to control the advertising they serve to you: Google: https://adssettings.google.com/authenticated |
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Our Email Marketing platform uses tracking tags which also places cookies on your browser when you click a link from marketing and transactional emails we send out. These cookies may track your behavior within our site such as logging the pages you visit and the products you browse and tracking your purchase history. We use this information to personalize the emails we send to you and make them more relevant. We only send you marketing emails when you explicitly opt in to our email marketing program. You can opt-out of these marketing emails at any given time by clicking on the unsubscribe link found on all marketing emails we send. You can also send us a request to remove all data tracked by our email marketing platform by sending us an email. |
Device Information
We may collect certain information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer.
We do not sell or rent personal information
We do not, under any circumstances, sell any of the data we collect from you to third parties.
Signing Up and Unsubscribing from Emails and Promotional Messages
If you want to get newsletters and other promotional messages through email, you can choose to sign up on our Website. We might send you emails now and then to tell you about new things, like features, products, deals, or services we think you might like. If you decide you don't want to get these promotional emails from us anymore, you can easily stop them by following the steps in each newsletter. Just remember, stopping these emails takes a little time, as the law requires.
If you don't want to get these emails anymore, just put in your email address to unsubscribe. But, there are some emails you can't opt out of, like ones about your orders or deliveries, or phone calls about your purchases with us.
Also, when you give us your phone number or ask for text alerts from us, you're signing up to get text updates and alerts from InkJets to your phone. Remember, you might have to pay for texts depending on your plan. Don't want these texts anymore? Just follow the steps in the messages to stop them.
Data Security
We use widely recognized methods in our industry to keep your personal information safe. This applies both when your data is on its way to us and after we have it. For example, when you give us sensitive details like your credit card number on our order forms, we use encryption to protect it. This encryption is based on industry norms. Still, it's important to remember that no way of sending data over the internet or storing it electronically is completely foolproof. If you ever think that someone is misusing your personal information that you've given us, please let us know.
Privacy for Kids
We take the privacy of kids very seriously. We never intentionally gather, keep, or sell personal details from children under 18. If a parent or guardian thinks we have information about a child under 18, they should get in touch with us right away. We'll quickly delete any such information from our system.
Links to Other Sites and Services
Our website has links to sites and apps run by other people. This includes social media, payment processing, chat services, and identity checks. Using these could lead to your information being collected or shared. Remember, we don't control these other sites or services and aren't in charge of their content or how they handle privacy. We also don't officially support them. When you use these third-party services, you agree to let them handle your information. The information you give them, or they collect, isn't protected by our privacy policy. We suggest you read the privacy policies of these third parties.
Links to Social Media and Widgets
Our website includes things like the Facebook Like button and widgets like the Share This button. These might gather info like your IP address and the page you're visiting on our site. They might also use cookies to work right. These social media features can be on our site or on another party's. How you interact with them is covered by the privacy policy of the company that provides the feature.
Changes to Our Policy
We can change this policy anytime, and we'll post updates here. If you keep using the website after we make changes, it means you're okay with them. It's a good idea to look at the policy's last updated date below and see what's changed since your last visit.
For California Residents
This section is specifically for those living in California. It follows the guidelines of the California Consumer Privacy Act of 2018, updated by the California Privacy Rights Act of 2020, commonly known as the CCPA. According to the CCPA, if you live in California, you have the right to know what personal information businesses like ours collect, use, disclose, share, and sell. You can also ask us about certain rights you have.
What We've Collected in the Last 12 Months
- Personal Identifiers: Names, addresses, emails, phone numbers, payment card details, IP addresses.
- Protected Classification Characteristics: Gender, age.
- Commercial Information: What you've bought, your buying history.
- Internet Activity: Your browsing and search history.
- Geolocation Data: Your exact location.
- Digital Information: Recordings of calls, chat conversations, how you use our website.
- Inferences: Your preferences or characteristics, based on the data above.
Where We Get This Information
- Our website.
- Directly from you.
- Our own brands.
- Third-party websites.
- Data brokers.
- Social media.
- Data analytics providers.
How Long We Keep Your Information
We hold onto consumer information according to our standard practices, contractual needs, and legal requirements, typically up to seven years.
Your Right to Opt-Out
As a Californian, you can choose not to have your personal information shared or sold. Just follow the instructions in the “Rights Under the CCPA For California Residents” section below.
Non-Discrimination Promise
We won't treat you differently for exercising your CCPA rights.
Financial Incentives
If you opt-in for marketing emails or texts, you might get discounts or special offers. You can join by signing up on our website or calling customer service. You can opt-out the same way.
Your CCPA Rights
- Know what personal information we've collected or shared.
- Access or receive a copy of this information.
- Ask us to correct any mistakes in your information.
- Request deletion of your information.
- Limit how we use and disclose your information.
- Not face retaliation for opting out or exercising your CCPA rights.
Exceptions
Some information might be exempt from these requests. For example, we need certain information to fulfill your orders or comply with laws. If you ask us to delete certain information, it might affect how you use our website.