At Inkjets.com, we are more than happy to resolve problems that you may run into. Even if you are not fully satisfied with your Inkjets-bought cartridge, we will give you a full refund of the purchase price. If you need more information on our return and exchange policy, don’t hesitate to get in touch with our customer support team by email or phone.
OEM products and refurbished printers are excluded from our 1-Year money back guarantee. All OEM products purchased from Inkjets.com can be returned for a refund, or requested to be replaced within 30-days from the customers original purchase date. Refurbished printers come with a 90-day warranty from the initial date of purchase.
Returns
Inkjets.com brand of ink or toner products for replacement should be accomplished within 365 days of the purchase date. To make a return claim, we will ask you to obtain a Return Merchandise Authorization (RMA) number from our customer service department. A RMA number ensures that we can track and resolve the claim accordingly. Returns without RMAs will be refused.
Once we receive the product back from you, we will refund you the full cartridge price of your purchase. The return shipping costs will be shouldered by the customer unless the fault is on our end.
OEM products and refurbished printers are excluded from our 1-Year money back guarantee. All OEM products purchased from Inkjets.com can be returned for a refund, or requested to be replaced within 30-days from the customers original purchase date. Refurbished printers come with a 90-day warranty from the initial date of purchase.
Exchanges
Similar to a returns claim, you will need to have a RMA number first so that you may return the incorrect or defective Inkjets.com brand product(s) back to us. An exchange is only applicable if it is made within 365 days upon the original item purchase date.
PLEASE NOTE: NOT ALL PRODUCTS MAY BE EXCHANGED, AS THERE ARE CERTAIN LIMITATIONS WITHIN OUR SYSTEM AND IT WILL BE UP TO OUR DISCRETION IF AN EXCHANGE IS POSSIBLE. OTHERWISE, A RETURN ON THE INCORRECT PRODUCTS CANNOT BE EXCHANGED AND WILL NEED TO BE RETURNED FOR A REFUND, AND THE CORRECT ITEMS WILL NEED TO BE PURCHASED ONCE MORE.
OEM products and refurbished printers are excluded from our 1-Year money back guarantee. All OEM products purchased from Inkjets.com can be returned for a refund, or requested to be replaced within 30-days from the customers original purchase date. Refurbished printers come with a 90-day warranty from the initial date of purchase.
TERMS OF LIMITED WARRANTY
At Inkjets, we warrant solely to the original customer purchasing products directly from our website as Original Products. All such Original Products sold will be free from manufacturer defects (form, fit, and function) for one (1) year from the original date of purchase. Misuse, neglect, abuse, alteration, repairs or any action that is not in accordance with the Original Products’ use voids the warranty. The 1-year warranty only extends on Inkjets’ Original Products and does not cover damages of your devices like printer or computer, or damages to non-devices such as clothing, floors, tables, and related. This warranty does not apply to OEM Products or Refurbished Printers.
RETURNS & EXCHANGES
At Inkjets.com, we are more than happy to resolve problems that you may run into. Even if you are not fully satisfied with your Inkjets-bought cartridge, we will give you a full refund of the purchase price. If you need more information on our return and exchange policy, don’t hesitate to get in touch with our customer support team by email or phone.
OEM products and refurbished printers are excluded from our 1-Year money back guarantee. All OEM products purchased from Inkjets.com can be returned for a refund, or requested to be replaced within 30-days from the customers original purchase date.Refurbished printers come with a 90-day warranty from the initial date of purchase.
RETURNS
Inkjets.com brand of ink or toner products for replacement should be accomplished within 365 days of the purchase date. To make a return claim, we will ask you to obtain a Return Merchandise Authorization (RMA) number from our customer service department. A RMA number ensures that we can track and resolve the claim accordingly. Returns without RMAs will be refused.
Once we receive the product back from you, we will refund you the full cartridge price of your purchase. The return shipping costs will be shouldered by the customer unless the fault is on our end.
OEM products and refurbished printers are excluded from our 1-Year money back guarantee. All OEM products purchased from Inkjets.com can be returned for a refund, or requested to be replaced within 30-days from the customers original purchase date.Refurbished printers come with a 90-day warranty from the initial date of purchase.
EXCHANGES
Similar to a returns claim, you will need to have a RMA number first so that you may return the incorrect or defective Inkjets.com brand product(s) back to us. An exchange is only applicable if it is made within 365 days upon the original item purchase date.
OEM products and refurbished printers are excluded from our 1-Year money back guarantee. All OEM products purchased from Inkjets.com can be returned for a refund, or requested to be replaced within 30-days from the customers original purchase date. Refurbished printers come with a 90-day warranty from the initial date of purchase.
PLEASE NOTE: NOT ALL PRODUCTS MAY BE EXCHANGED, AS THERE ARE CERTAIN LIMITATIONS WITHIN OUR SYSTEM AND IT WILL BE UP TO OUR DISCRETION IF AN EXCHANGE IS POSSIBLE. OTHERWISE, A RETURN ON THE INCORRECT PRODUCTS CANNOT BE EXCHANGED AND WILL NEED TO BE RETURNED FOR A REFUND, AND THE CORRECT ITEMS WILL NEED TO BE PURCHASED ONCE MORE.
TERMS OF LIMITED WARRANTY
At Inkjets, we warrant solely to the original customer purchasing products directly from our website as Original Products. All such Original Products sold will be free from manufacturer defects (form, fit, and function) for one (1) year from the original date of purchase. Misuse, neglect, abuse, alteration, repairs or any action that is not in accordance with the Original Products’ use voids the warranty. The 1-year warranty only extends on Inkjets’ Original Products and does not cover damages of your devices like printer or computer, or damages to non-devices such as clothing, floors, tables, and related. This warranty does not apply to OEM Products or Refurbished Printers.