At Inkjets.com, we guarantee no hidden fees. We offer free shipping for orders with a subtotal amount of $30 and above ONLY to the lower 48 contiguous states. Hawaii and Alaska are excluded, as well as all other U.S. territories. If you placed an order with a subtotal lower than $30, we will charge a shipping fee of $3.95 (rates depend on your location). Free shipping will be delivered via USPS or UPS.
We encourage customers to place orders before 3 PM PST for same day shipping. Orders sent after 3PM will be shipped the next business day. Expedited shipping is also available if you are in a hurry. To find the best shipping option for you, don’t hesitate to contact our customer support team for help.
PLEASE BE ADVISED: Certain online orders are held for verification purposes, and will not ship the same day. Instead, those orders are shipped once the order has been verified with the customer.
As mentioned above, shipping costs are waived if your order subtotal is $30 or over, and you ARE NOT shipping to Hawaii, Alaska, or U.S. territories. You must be within the lower 48 contiguous United States to receive free shipping on your order. Please be reminded that shipping and taxes are not calculated for free shipping. The expected delivery period for free shipping is within 3 to 8 business days.
We are closed on Saturday, Sunday, and on major National Holidays. You can use the US map with shipping transit days below this page for transit days shipping.
Expedited Shipping Details
To accommodate your needs, we provide you, the customer, with shipping options such as UPS Overnight, UPS 2nd Day, and UPS Ground options. Please do take note that shipping time only begins after your order leaves our facility. Also, be reminded that we don’t send packages to a PO BOX and an APO/FPO address. In an event that your order doesn’t have a physical address listed, please immediately call our customer service representatives.
Click here to track your order. The link will take you to your order page (if you have an account) and you will be able to track all of your recent orders with Inkjets.com Alternatively, you can check your email inbox for the shipping confirmation. It will contain the tracking code for your order.
US Non-contiguous Orders
All US non-contiguous orders will be shipped through the U.S. Postal Service (USPS). As per Homeland Security regulations, orders will be processed manually at the post office. The estimated delivery period for US non-contiguous orders is 5 to 10+ business days.
Please be reminded that shipping offers and terms are subject to changes. Confirmed orders placed before the change will receive the quoted shipping at the time of the purchase, this is regardless of the provided shipping date. In an event of shipping calculation mistakes (for instance the shipping cost was not reflected even if the order is not qualified for free shipping), we reserve the right not to honor mistakes.
When your order leaves our facility, we are no longer responsible for any delays or disruptions in delivery. We encourage everyone to wait at least 15 days until arrival before declaring a lost package as this is the guideline of UPS and USPS. If your order has not arrived after 15 days from the expected shipping date, don’t hesitate to call our customer service hotline for help.
For cancellation or changes in your order, our team will help you if the order hasn’t been processed yet. We cannot cancel your order if it is already shipped. You can contact our customer care staff for more assistance.
We ship from Southern California and Texas Mondays to Fridays. If you placed an order on or before 3 PM PST, it will be shipped the same day, but that will depend on if inventory is readily available for your order. For orders received after 3 PM PST, our team will ship the item on the next business day. In case the order is placed on a Friday after 3 PM, the order will be shipped after the weekend. Customers living in the East Coast can typically receive their order in 2-5 business days, and for West Coast customers, 1-3 business days. Please bear in mind, that the delivery period will only begin after your order leaves our warehouse. We don’t refund shipping costs but in the event of a product defect or packaging mistake, we will honor a refund.
Once the order has been placed, you will receive an email containing your order confirmation. Another email will be sent after the item leaves our facility, and that email will contain tracking information.
UPS Standard Overnight - 1 business day
UPS 2-Day - up to 2 business days
Standard - 3 to 8 business days
PLEASE BE ADVISED: Estimated shipping time begins once the order has shipped. (For example, if the order is placed on Monday, but ships Tuesday, shipping times listed above start on that Tuesday.)
Most orders ship on the same day, but NOT all. There could be various reasons why an order did not ship on the same day.
Shipping is waived for orders with a subtotal of $30 or greater, and ARE NOT shipping to Hawaii, Alaska, or U.S. territories. Standard flat rate shipping is $3.95 unless your order is going to Hawaii, Alaska, Guam, Puerto Rico, and other U.S. territories. If you order is going to the Non-48 contiguous state locations, a shipping fee of $24.99 will apply to your order, and you WILL NOT receive free shipping, even with a coupon code.
Package tracking numbers/delivery confirmation
A shipment notification will be sent to your email address. The message will include the delivery confirmation number. We also include the link of the carrier’s website so you can easily track your order. Wait at least one (1) day for the carrier to upload the tracking number in their system or website.
P.O. Box, US Territories, and Military / Diplo Addresses
We only offer standard shipping for PO boxes, US territories, and military addresses.