Guide to brother printer troubleshooting

Guide to Brother Printer Troubleshooting

We will explain how to perform Brother Printer troubleshooting in this article so that you can easily resolve Brother Printer drivers and other software or hardware related errors.

Steps for Troubleshooting a Brother Printer


We have provided some troubleshooting tips for your Brother printer. To troubleshoot Brother Printer issues, follow these steps:

Check that the printer is set as the default printer.

It is critical to make the printer the "default printer." To restore the printer to its factory settings, follow the steps outlined in the Brother Printer Troubleshooting Guide:

1. To begin, open the Run dialog box by typing 'Control Panel' into the system search bar.

2. Select the 'Devices and Printers' option after opening the Control Panel.

3. Select your Brother printer on the next screen, right-click, and then select the 'Set as Default Printer' option.

If you see a green check mark under your printer icon after completing the steps above, your Brother Printer Troubleshooting Guide is complete, as your printer is now set as the default printer.

Brother Driver Easy applications can be used to update outdated drivers.

If your printer driver is outdated or faulty, you may experience issues such as not printing or an offline status. These errors are easily corrected by following the steps below:

1. To begin, open the Run box from the Windows search bar and type 'devmgmt.msc' in the search box before pressing the Enter key.

2. Then, in the Windows device manager, locate and expand the printer or printer queue dialog box. Following that, right-click to update the driver software.

3. Now, select "Search for Updated Driver Software Automatically."

4. Following that, the printer driver will be detected and updated automatically by the Windows administrator.

5. Follow the on-screen instructions to finish the driver update procedure.

Important: If the correct driver is already installed on your device, the system will notify you automatically.

Check for Printer Spooler Errors and Clear the Print Queue

The print spooler is a program that allows the computer to communicate with the printer and manage print jobs in the queue. If the printer is unable to accept any of the print commands because the print job is stuck in the queue, a "print queue error" message will be displayed. To correct this error, follow the steps below:

1. Close the entire program, such as the word processor or other program that you are attempting to print with the printer.

2. Then, select the 'Start' button, type in 'Administrative Tools,' and then select 'Services.'

3. Next, scroll down to "Print Spooler" and right-click on "Stop."

4. Then, in 'My Computer,' double-click Local Disk C.

5. 'System32'>'spool'>'Printers' on my computer

6. Select all files in the printer folder and delete all print jobs in this folder.

7. Return to "Services" and look for "Print Spooler," then right-click on it. Following that, select "Start" or "Restart."

8. Try printing a test page now, because restarting the print queue may have resolved the Brother printer error.

Finally, the Brother Printer spooler troubleshooting is complete.

Check that the offline status is not selected.

Otherwise, an error may occur if your printer status is not unchecked from the 'Offline' status.

This is simple to accomplish by following these steps. – To disable the offline printing feature, simply follow the five simple steps outlined below:

1. To begin, navigate to the 'Device and Printer' section of the 'Control Panel.'

2. Then, in the 'Devices and Printers' section, right-click on the printer list and select 'Printer Properties.'

3. The next step is to right-click on the printer and choose "View what's printing."

4. Select "Printer" and make sure the "Use printer offline" option is enabled. If this is the case, please uncheck this box.

5. Save your changes, and then exit.

Give a print command to see if the Brother Printer offline status issue has been resolved.

Examine your Brother printer's network configuration

If you are unable to print, ensure that your printer is properly connected to the internet.

If your printer is wireless, make sure it is connected to the correct network connection rather than a shared wireless connection; for more information, see 'How to Connect Brother Printer to Wifi'.

Check that the Ethernet cable is properly inserted into the designated Ethernet port on a wired printer. Furthermore, ensure that the cable you're using isn't damaged or broken.


The steps outlined above should assist you in resolving your printer error. To resolve printing errors, however, it is critical to follow troubleshooting steps precisely. If you require any additional assistance, please contact us via the chat window located in the bottom right corner of the screen.