Canon printer troubleshooting tips

Article Updated: May 24, 2024


Multiple Canon printer users may experience issues such as paper jam errors or a clogged print head. Additionally, they may encounter issues with their Canon printer printing blank pages or too slowly.

This is a Canon printer troubleshooting reference for any issues you may be experiencing with your device at the moment. Without Canon printer software or expert knowledge of your printer, you can correct these issues using the solutions provided in this guide.


How Do I Diagnose and Repair My Canon Printer?

From a Canon printer's inability to respond to commands to removing paper jams, we'll provide solutions for all of these issues.

In the sections you are about to read, we will educate you on the tried-and-true solutions for all the most common Canon printer issues.

Start the Printer Spooler Service, reinstall the Canon printer software,cancel the printing process, clean your Canon printer, disable the automatic duplex printing option, etc.


Let's begin with the solutions for the Canon printer not responding issue before moving on to the solutions for the other three Canon printer printing issues.

Different Canon Printer Issues

Black Canon printer with cartridge and toner

We have encountered the five most frequent types of printing issues with Canon printers. These include the Canon printer not responding error, the Canon printer's slow printing speed, the problem of the Canon printer printing blank pages, blank lines, or partially blank pages, the problem of paper jams, and unclear Canon printer output.


Canon Printer Unresponsive

Occasionally, your Canon printer may indicate that it is online. Even if it's online, you won't be able to print or scan through it; consult a guide on how to scan a documenton a Canon printer. It may remain inactive. Restarting the Printer Spooler Service is sometimes advantageous.

Solution: Disable the offline printing feature for Canon printers on Windows

Windows computers have a feature called "Use Printer Offline." When this feature is enabled, the printer may become unresponsive to user input. If your Canon printer does not respond while connected to a Windows computer, the "Use Printer Offline" option may be enabled on your system.


The optimal solution in this situation would be to disable this feature and then attempt printing. The inability of your Canon printer to respond is no longer an error. Here is how to troubleshoot this Canon printer issue:


1. Press the "Windows" key on your Windows keyboard to access the "Start Menu."

2. Enter "Control Panel" and then choose it from the list of results.

3. Within the "Control Panel," select "Hardware and Sound."

4. Then, select "Devices and Printers."

5. Navigate to the "Printers" catalog and then right-click the Canon Printer model.

6. Select the "See What's Printing" option.

7. Select "Printer"

8. Verify that the "Use Printer Offline" option has not been selected. Please deselect this option if it has been selected.

9. Now, click the "Printer" button again.

10. Next, click "Cancel All Documents".

11. The last step is to attempt a test print. If a page is printed, your printer's unresponsive state will have been resolved.


Canon Printer's Slow Printing Process

Occasionally, your Canon printer may not print at full speed. The slow printing speed of your Canon printer is not only detrimental to your work but also a source of irritation. To increase the printing speed of your Canon printer, we know precisely what you must do.

The top five solutions to try are canceling all print jobs and reprinting them, printing in Draft Mode, and disabling Automatic Duplexing.

Learn more about these corrections in the sections that follow.

Solution 1: Cancel the printing process.

This Canon printer PIXMA model troubleshooting solution requires you to cancel the printing process.

And then issue the print command once more. This will increase the printing velocity of your Canon printer.

Let's examine each of the nine steps of this solution:


1. The first step is to ensure that your printer's cables are properly connected.

2. Afterward, ensure that your Canon printer is powered on.

3. Now, on your Windows-based computer, launch "Control Panel."

4. Select "Devices and Printer"

5. Ensure that your Canon printer is set as the default option. If not, make the required adjustments to make your Canon printer

    the default option on your computer.

6. Now, right-click your printer and choose "Properties."

7. Within "Properties," ensure that none of the ports are selected.

8. The eighth step involves canceling all printing tasks.

9. Re-issue the printing command to recommence all tasks that were previously canceled.


At the conclusion of this nine-step procedure, you should observe a difference in your Canon printer's printing speed.


Solution 2: Print via Draft Mode

Canon printer troubleshooting, including the slow printing speed, can delay your work. By printing in Draft Mode, you can eliminate the sluggish printing speed of your Canon printer. This mode enables rapid printing. However, printing in this mode may diminish the quality of the documents.

To configure the Draft Mode, you can access the draft properties and make the necessary changes. Try printing with your Canon printer. The printing rate will increase.

Solution 3: Try disabling the Automatic duplex printing option

The manual or automatic duplexing option enables your device to print on both sides of a sheet of paper. Deactivating this option has been shown to eliminate the Canon printers' slow printing speed issue. 


Canon PIXMA Printer Troubleshooting for Blank Page Printing

Canon PIXMA printers are among the fastest printers available. Occasionally, however, these printers may produce blank pages, partially blank pages, or pages with blank lines. This typically occurs when dust enters the machine or when debris accumulates inside.

Cleaning the interior of your Canon PIXMA printer will prevent blank pages from being printed. There are two internal cleaning methods.

Let us examine the specific steps of these two solutions and quickly solve the problem.

Solution 1: Cleaning Your Canon PIXMA Printer

It's possible that your Canon printer is printing blank pages due to dirt within the device. Cleaning your Canon printer can eliminate any dirt that may be present. The printer will no longer produce blank pages. The thirteen steps of this solution are outlined in this section. These can be performed on your Windows computer.

Let's investigate them:


1. On your Windows system, launch the "Control Panel"

2. Click the "Devices and Printers" option.

3. Right-click on the Canon printer's name.

4. Choose "Properties"

5. Select "Device Settings" from the "Properties" menu.

6. Then, select "Properties."

7. Now click "Print Head."

8. The following step is to tap "Services."

9. Now, select the "Clean Print Head" option.

10. Perform the cleaning multiple times until the Print Head is thoroughly cleaned.

11. Select the "Deep Cleaning" option from the "Maintenance" tab.

12. Now, select the "Nozzle Check" option from the "Maintenance" tab.

13. After completing the preceding steps, print a page to determine if it prints normally.


Read: Cleaning and Maintaining Your Canon Printer to Optimize Ink Performance


Canon Printer Paper Jam Troubleshooting

Paper jams are the most common issue with Canon printers, which may annoy many of you.

Paper jams are likely to occur when printing a large number of pages. This error can also occur if you frequently use your Canon printer.

In order to quickly resolve this Canon printer issue, we will explain how to inspect it. In addition, we will instruct you on how to restart your Canon printer in order to resolve the paper jam error. Read on to learn more about these two fixes.

Solution 1: Check the Canon printer for paper jams.

It's a common Canon PIXMA printer error for scraps of paper to become jammed. Until you correct this error, you may encounter printing difficulties. Your documents will either not be printed or will only be partially printed.

1. Stop the Canon PIXMA printer.

2. Unplug your Canon printer from the wall outlet.

3. Now, open the paper's output cover.

4. Make sure no paper has been placed inside.

5. Ensure that the "FINE Cartridge Holder" does not contain any jammed paper. If found, gently pull it out. If the paper appears to

    be rolled up, remove it with care using both hands.

6. Now, reinstall the output cover.

7. Then, load fresh paper sheets into your Canon PIXMA printer.

8. Provide the print command. If the page is successfully printed, the paper jam error will be resolved.


Solution 2: Restarting Your Canon Printer

Occasionally, your Canon printer may display the paper jam error on its screen even when there is no paper jam present. For this type of Canon printer troubleshooting, we will recommend restarting your printer. A minor bug responsible for this error will be eliminated.

The five steps of this repair are listed below:

1. Turn your Canon printer off.

2. Remove the printer's power cord.

3. Wait several minutes before turning on the printer.

4. Then, connect your printer's power cord and turn it on.

5. The final step necessary to complete this procedure is printing a test page.


Canon Printer Outputs Lack Vividness/Not clear prints

The issue of Canon printer printouts not being erased can be caused by faulty printing software. To resolve this issue and regain clear printouts, proceed to the next section.

Solution 1: Reinstall the software for your Canon printer

As a very useful Canon PIXMA printer troubleshooting measure, your printer's software may contain multiple errors.

Also, if this software has not been updated to the most recent version, printing will be problematic. Reinstalling it can be of great assistance in resolving your Canon printer's problem with unclear prints:

1. On the Windows keyboard, simultaneously press the "Windows" and "R" keys.

2. When the "Run" dialog box appears, type "devmgmt.msc" followed by "Ok."

3. Under "Print Queues," locate the device-specific printer driver.

4. Select the "Uninstall Device" option.

5. Visit the Canon website and download the most recent driver for your Canon printer.

6. After downloading the Canon printer driver, you must install it.

7. Try printing a page with your Canon printer. The printing error will be resolved.

Quick Recap

Problem Solution
Canon Printer Unresponsive Disable the "Use Printer Offline" feature on Windows, restart the Printer Spooler Service, and cancel all documents before attempting a test print.
Slow Printing Cancel all print jobs and reprint them, print in Draft Mode, and disable Automatic Duplexing.
Blank Page Printing For Canon PIXMA printers printing blank pages, clean the printer's interior, including the print head and nozzle check.
Paper Jam Check the printer for jammed paper and restart the printer to clear minor bugs causing the error.
Unclear Prints If printouts lack vividness, reinstall the printer software to resolve software-related printing issues.


Error Codes

Understanding Canon Error Codes

Canon printers often display error codes to help users diagnose and resolve issues quickly. These codes usually appear on the printer’s display panel or on your computer screen when a problem arises. Understanding these error codes can save time and prevent frustration.

List of Common Error Codes and Their Meanings


Error Code 1684: FINE Cartridge not installed correctly

Meaning: One or both ink cartridges are not installed correctly.

Resolution: Reinstall the ink cartridges, ensuring they are properly seated.


Error Code 1688: Ink has run out

Meaning: The printer has detected that the ink cartridge is empty.

Resolution: Replace the empty ink cartridge with a new one.


Error Code 1000: Paper Out

Meaning: The printer is out of paper.

Resolution: Refill the paper tray and press the "Resume" button.


Error Code 1300: Paper Jam

Meaning: Paper is jammed inside the printer.

Resolution: Carefully remove the jammed paper, following the instructions in the printer manual.


Error Code 5100: Printer carriage error

Meaning: There is an obstruction or the ink cartridge is not seated correctly.

Resolution: Turn off the printer, remove any obstructions, and ensure the ink cartridge is installed properly.


Error Code B200: Printhead error

Meaning: There is a problem with the printhead.

Resolution: Turn off the printer and open the cover. Check for any debris around the printhead and clean it if necessary. If the issue persists, the printhead may need to be replaced.



In Conclusion

Navigating the maze of printer issues doesn't have to be a daunting task. With these easy-to-follow Canon printer troubleshooting tips, you're now equipped to tackle common problems from unresponsive printers to unclear prints. Remember, the key to seamless printing is not just in the solutions but also in using high-quality ink and toner cartridges.


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